Privacy Policy
Onyx Luxury Epoxy
Effective Date: Jan 1st, 2025
Onyx Luxury Epoxy ("we," "us," or "our") is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, physical address, and payment information when you make a purchase or request a quote.
Non-Personal Information: IP address, browser type, device information, and cookies to improve website functionality.
Customer Communication: Records of inquiries, service requests, and any other communications with us.
2. How We Use Your Information
We use collected data for:
Providing and improving our services
Processing transactions and payments
Communicating with you about your inquiries, appointments, and promotions
Enhancing website functionality and user experience
Ensuring security and fraud prevention
3. SMS Messaging & Compliance
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent: You will only receive messages if you have explicitly opted in.
Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
Help & Support: If you experience issues, reply "HELP" for assistance or contact us at [email protected].
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Message & Data Rates: Standard message and data rates may apply. Message frequency may vary.
How We Share SMS Data
All categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
For more information, please refer to our Terms of Service.
4. Information Sharing & Disclosure
We do not sell or rent personal information. We may share information with:
Service Providers: Third-party vendors assisting in our operations (e.g., payment processing, marketing, analytics).
Legal Compliance: If required by law, legal process, or to protect our rights.
Business Transfers: In case of mergers, acquisitions, or sale of assets.
5. Data Security
We take reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to analyze site traffic and enhance user experience. You may control cookies through your browser settings.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing emails by clicking "unsubscribe" in our emails.
Request information on how we process your data.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Onyx Luxury Epoxy
Phone: (720) 915-2197
Email: [email protected]
Website: https://onyxepoxydenver.com/
By using our website and services, you consent to this Privacy Policy.